Unified Communication System

Key Benefits of Unified Communication System

Centralised Communication for Better Control

A unified VoIP communication system makes a centralised communication and brings calls, messages, voicemail, and conferencing into a single platform, which ensures compatible communication practices across teams and gives management better visibility and control over daily interactions.

Significant Cost Optimisation Without Quality Compromise

VoIP dialers reduce operational expenses by minimising traditional telephony costs such as long-distance charges, hardware maintenance, and separate communication licenses. The system operates over the internet and maintains high call quality.

Improved Client Responsiveness and Professionalism

Unified communication responds to client queries faster through some smart features like call routing, call queues, and instant availability status. VoIP service users will get help through this technology to reduce missed calls, achieve quicker resolution times, and have a more professional client experience, maintaining trust and credibility

Remote and Hybrid Work Possibility

Employees can make and receive business calls from anywhere using secure logins with VoIP-based communication. This technology supports flexible work models without affecting service delivery and ensures business continuity, workforce mobility, and consistent collaboration regardless of location.

Perspectives Data for Enhancing Performance

VoIP diallers offer complete call analytics, that include call time, speed of response, during peak times, and performance of agents. These metrics can be used to check gaps in communication and manage tactics by basing them on quantifiable facts rather than conjecture.

Flexible Infrastructure to Grow With the Company

A unified communication system can be swiftly expanded without requiring intricate installations or modifications in your system. New users, extensions, and features can be simply added with minimal downtime, which ensures the communication framework supports long-term business growth.

Overview

Key Features

System Specification

OTT VoIP & Unified Communication System

Rirabh’s OTT VoIP and Unified Communication System is a comprehensive business communication platform combining voice, video, instant messaging, and collaboration tools across mobile and desktop devices. Designed for businesses of all sizes, it ensures efficient, secure, and seamless communication in real time.

Android & iPhone Communicator

Enjoy a rich VoIP experience:

Free to download and easy to install on all devices.
Works seamlessly over 3G, 4G, 5G and Wi-Fi.
Available for iOS, Android and web platforms.
End-to-end encryption ensures your communication is secure.
Supports group messaging, video calls, and conference calls.
Provides instant messaging, voice, and video calls to team members.
Allows sharing of photos, documents, spreadsheets, audio, and video files.
White Label OTT Mobile Dialer similar like WhatsApp with better quality and more functionality ( Voice, Video, Chat, Group Chat, Video Conferencing, SMS etc. )
Utilities Bill payment ( Electricity Bill, D2H Bill, Mobile Data pack purchase, Mobile Bill payment, Water Bill, Gift Card and many more in one application)

New Releases

SMS Features with SMS Billing
PIN to PIN Balance Transfer
Mobile Topup

Account and user management

Account and user management
Multiple Calls on one account
Account for New Phone Number
Customer management
Prepaid/Postpaid recharge
Agent account
Batch management
Signup(customer)
Account detail(Agent, Customer)
Caller ID Authentication
Recharge/Payment Online
SIP Device Add/Delete
Block Prefix
CDRS
Invoice
Charges
IP Termination (Wholesale)
Real-time billing
Multiple level reseller
Multiple provider creation & login

IVR Management

IVR prompts( balance,destination, credit time)
Customize IVR in multilanguage

IPPBX Features

Call Conference
Call Recording
Call Transfer
Call Queue
Announcements
Ring Groups
MOH (Music on Hold)
Follow Me
IVR(Interactive voice response)
Voice Email
Time Condition
Time Groups
CDR Report
Add / Import User
SIP Settings
Trunk Settings
Out Going Call Rules
Incoming Call Rules
Dial Plan

DID Management

DID Management from Portal

Web Interface

Multi Language Support
Real Time Customized Billing Interface (Color & Theme of Form, Table, Menu & Buttons)

Mobile Dialers Features

Audio Call (App to App and App to PSTN)
Video Call (App to App)
Video Conferencing
Instant Messaging / App to App Chat
Group Chat
Call Conferencing
File Sharing ( Picture, messages, images, videos and files Sharing)
Chat History
Invite to friend
Background Syncing
Push Notification and Floating Notification
In-app registration for new users using their mobile no. (similar to Whatsapp)
SMS authentication with one time Password
In-app recharge using Paypal and Debit / Credit Card
Recent Call
Phone Book (Synchronize with Phone Address Book)
NAT/Firewall support
STUN server Support
Codec Supported :- Audio Codec(G729, G711,GSM,G722, iLBC), Video Codec (VP8)
Registration Timeout
Acoustic Echo Cancellation
Packet concealing
Packet Lost Concealment (PLC)
Comfort Noise Generator (CNG)
Customized with company logo/name
Unlimited user license

Hardware Requirements

Intel Core i5 Processor /32 Gb RAM/1 TB HDD

Software Requirements:

Debian 12.x (complete installation)

Carrier:

Carrier which supports SIP calls, g711, g723 and g729 codecs.

Pre-installation Considerations:

Here is some information that we think is worth knowing prior to installing the Rirabh Unified Communication System.

Debian server should be on public IP.
SSL Certificate should be install on the Debian server

Internet connection:

The use of a 1Gbit Ethernet card is a prerequisite for Rirabh Unified Communication System with good broadband internet connection .

Installation:

Rirabh requires remote access of server for installation. The installation of “Rirabh Unified Communication System” will be done by SSH connection on Linux server.Its installation requires internet facility and the time taken for its set up mainly depends on the nature and amount of customization to be done and the nature of service provider’s infrastructure. Our competent and reliable force of engineers renders spectacular services in solving every bit of installation related problem.

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Your business is about to grow.

Joining the Rirabh reseller network puts your company on the path to new opportunities and stronger revenue. As a reseller, you can build your brand, serve your clients better, and expand your business with Rirabh advanced communication solutions.

We work for you—providing the technology, tools, and resources you need to succeed. On average, Rirabh resellers see consistent business growth, with top partners achieving impressive annual expansion by leveraging our scalable and future-ready solutions.

Ready to scale your Unified Communication System with us?

Unified Communication

Rirabh brings together calls, video meetings, messaging, and collaboration tools in one seamless platform, helping teams stay connected and work more efficiently.

High-Quality Connections

Experience clear and uninterrupted voice and video communication, with minimal downtime and reliable performance even during peak usage.

All-in-One Features

Automation and cloud-based options reduce operational costs while improving billing accuracy and overall business productivity.

Flexible Scalability

Easily expand your setup as your business grows—from a single user to a large enterprise—without the need for extra equipment or complicated configurations.

Secure & Cost-Efficient

With strong encryption and access controls, your communication remains private and secure—all while saving on hardware and telecom expenses.

Customizable & Flexible

Tailored solutions to fit unique business needs, supporting multiple billing models and integration with existing systems.